Common Inquiries
Everything you need to know about our eternal creations and the Joy Delivery experience.
Our Eternal Roses
Are they real roses?
Yes, absolutely. Every Joy Delivery rose is a real, natural flower harvested at the peak of its beauty. We use a non-toxic, plant-based preservation process to maintain their fresh appearance for years.
How long do they truly last?
With proper care, our preserved roses are designed to maintain their vibrancy and texture for up to 3 years. Unlike dried flowers, they remain soft and supple to the touch.
Do they require water or sunlight?
No. In fact, water and direct sunlight are the only things that can harm them. To ensure longevity, keep them in a cool, dry place away from high humidity and UV rays.
Orders & Shipping
Do you ship worldwide?
Yes. We offer white-glove international shipping to over 50 countries. Every order is meticulously tracked to ensure it arrives in perfect condition.
How long does delivery take?
Standard processing takes 1-2 business days. Shipping times vary by destination, typically ranging from 3-7 business days for international orders.
The Gifting Experience
Can I add a personalized message?
Of course. Every Joy Delivery arrangement includes a premium stationery card where we can print your personalized message of love.
